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Privacy Policy

Last Updated: July 31, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Windura Solutions (the “Site”).

1. Personal Information We Collect

1.1 Information You Provide to Us

We collect personal information that you voluntarily provide when you:

  • Contact us through forms, email, or phone
  • Request a quote or place an order
  • Subscribe to our newsletter or other communications

This information may include your name, email address, phone number, mailing address, and any project-related details you choose to share.

1.2 Device Information We Collect Automatically

When you browse the Site, we automatically collect certain information about your device and how you interact with the Site, including:

  • Your IP address, browser type, and time zone
  • Cookies and other identifiers installed on your device
  • Referring websites or search terms
  • Pages visited and time spent on the Site

We refer to this as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Small data files placed on your device that may include an anonymous unique identifier. Learn more or disable cookies at http://www.allaboutcookies.org.
  • Log files – Track actions on the Site and collect details like IP address, browser type, ISP, and timestamps.
  • Web beacons, tags, and pixels – Electronic files used to analyze how you use the Site and interact with our content.

When we mention “Personal Information” in this policy, we mean both Device Information and any information you provide directly.

2. How We Use Your Personal Information

We use your personal information to:

  • Respond to your inquiries, requests, or orders
  • Provide quotes and schedule consultations
  • Improve and optimize our website and marketing efforts using aggregated data
  • Detect and prevent fraudulent activity or misuse
  • Occasionally send you emails about services, updates, or promotions (you may opt out at any time)

We do not sell or rent your information to anyone. Contact and order details may be stored in HubSpot, our customer relationship management (CRM) platform.

3. Sharing Your Personal Information

We only share your information in the following limited cases:

  • Service Providers – Third-party vendors (such as shipping services or CRM providers like HubSpot) who help us fulfill requests.
  • Analytics Partners – We use tools like Google Analytics to better understand how visitors use the Site.
    • Learn more: Google Privacy Policy
    • Opt out: Google Analytics Opt-Out

Other than these uses, we do not share your personal information unless required by law or to protect our rights.

4. Behavioral Advertising

We may use your information to deliver targeted ads through:

  • Facebook
  • Google
  • Bing

You can learn more about how targeted advertising works at the Network Advertising Initiative.

To opt out of personalized ads:

5. Do Not Track

Please note that we do not alter our data collection practices when we detect a “Do Not Track” signal from your browser.

6. Data Security

We take appropriate measures to protect your data:

  • SSL/TLS encryption to secure data during transmission
  • Access control so only authorized staff can access personal information
  • Secure infrastructure with monitored servers and regular updates

Look for the lock icon and “https” in the URL to confirm you’re on a secure page.

7. Your Rights & Choices

You have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct or delete your information
  • Withdraw consent for marketing communications at any time

To make any requests regarding your data, contact us using the information below. U.S. residents may also file complaints with the Federal Trade Commission (FTC) or their state’s attorney general.

8. Children’s Privacy

The Site is not intended for users under the age of 13. By using the Site, you confirm that you are at least the age of majority in your state or have parental consent for any minors using the Site.

9. External Links

The Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted here with a revised “Last Updated” date. Continued use of the Site means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to request changes to your data:

Email: daniel@windura.com
Business Name: Windura Solutions