WinDura, Inc. warrants its products, service and installations to the original purchaser as follows:
Windows, Patio Doors, Entry Doors and PVC Trim
Windura will facilitate the Manufacturer's warranty by ordering parts as required under warranty coverage. If any window, patio door, entry door part or PVC exterior trim component is to be replaced under the Manufacturer's warranty as a no-cost replacement, WinDura will install the replacement part at no charge.
If a part to be replaced has a cost due to an expired Manufacturer's warranty, or any other factor, WinDura may-at its discretion-quote a modest labor fee for the replacement.
WinDura Direct-set Windows
The WinDura brand direct-set window product comes with the following provisions:
- Tempered glass units — 10-years seal failure warranty
- Structural wood frames — 10-year no-rot warranty
- Exterior vinyl trim — Lifetime no-rot performance
WinDura guarantees the original installation of all products for a period of two (2) years, beginning at the date of the completion project. Under this warranty, any operational problems, air, water leaks or other problems reported by the customer will be inspected by WinDura. If faulty original installation has occurred, the product will be reinstalled or repaired by WinDura at no cost to the original purchaser.
Factors excluded from this warranty would be abnormal settling of the home, vandalism, fire or damage to the product by other parties.
After the period of 2 years, WinDura will continue to provide free inspections to any of its products at the homeowner's request, but may, at its discretion, charge a modest service fee for any work performed.
Feel free to download our manufacturer's warranty.
